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‘Adapt to streamlined, cost-effective support system’

AMI-Service Excellence Management is an ideal IT help desk and grievance management service solution designed to ensure your organization effectively communicates, organizes, tracks and reports the issues that matter the most to you, your employees and your customers.

  •     ITIL 4.0 Complaint Service Desk
  •     Framework that supports all departments of organization including IT
  •     Ticket Creation and Management
  •     Automated Email status notifications to users/technicians
  •     Workflow Management