Limited Hardware Warranty
This Limited Warranty is extended by American Megatrends India Pvt Ltd (AMI India) only to the original purchaser of the accompanying AMI India microcomputer hardware product (the "Product") and is not assignable to any other person.
AMI India offers one  year to three  years warranty on all hardware products; excluding battery packs and keyboard controllers unless otherwise documented in a legal contract with the customer or warranty card accompanying the product. AMI India warrants that the Product will be free from defects in materials and workmanship, under normal use and service and will perform substantially in accordance with the description of the Product in the AMI India User's Guide for this product. Warranty will be void if serial number labels on the AMI India hardware are tampered with.
ALL WARRANTIES ARE SUBJECT TO THE TERMS AND CONDITIONS ON THE AMI India WARRANTY REGISTRATION CARD.
You are solely responsible for any failure of the Product which results from accident, abuse, misapplication or alteration of the Product and AMI India assumes no liability as a consequence of such events under the terms of this Limited Warranty. While AMI India has made every effort to provide clear and accurate technical information about the application of the Product, AMI India assumes no liability for any events arising out of the use of this technical information.
The sole and exclusive remedy for failure of the Product to conform to this Limited Warranty shall be for AMI India, at its option, to repair or replace the Product, to whatever extent deems necessary to restore the Product to proper operating condition. AMI India may make replacements hereunder with new or functionally equivalent products of equal value.
To obtain warranty service, you must first call AMI India technical support call toll free IND 1800-200-8001 . If tech support cannot resolve the problem you are encountering, you will be directed to submit a return materials authorization form. You must complete the form in its entirety. This form can be found on our website: AMI India India.com under RMA Procedures or the form can be faxed to you. Upon receipt of the RMA request form, an RMA number will be processed and issued to you. Please allow at least 24 hours for a response. An RMA number will be communicated to you via email or phone call with notification of the status of your board, i.e. warranty or non-warranty.
Remember, non-warranty boards will incur a minimum charge of Rs. 5000.00 plus parts and shipping. Please retain a copy of your notification for your files and future references. Upon receipt of the RMA number, return the Product, together with (a) the return authorization number, (b) proof and date of purchase, (C) a description of the problem with the Product and (d) your name and mailing address, postage prepaid to: American Megatrends India, Kumaran Nagar, Semmencherry, Off Rajiv Gandhi Salai (OMR), Chennai 600119 India. Mark the outside of your box with the RMA number. Failure to do so will delay receiving and processing your Product.
AMI India requires that the Product be packed in an anti-static material and packaged adequately for shipping and be insured when shipped. AMI India shall not be responsible for damage to the Product in transit. The product will be returned to you by method and carrier chosen by AMI India to any destination within the United States of America. If you desire some other specific form of conveyance or shipment beyond the USA border or if the product is out of warranty, you must bear the cost of return shipment.
Please note firstname.lastname@example.org if you return the Product without proof of purchase or after expiration of the applicable period of coverage for this Limited Warranty, AMI India will, at its option, repair or replace the Product and charge you the then effective AMI India recommended Retail Price for the repair or replacement of the Product. Any such repair or replacement of out of warranty products is contingent upon the commercial availability of the required components. If AMI India has discontinued the manufacture or redistribution of such Product because of technical obsolescence the product shall be held for no longer than thirty (30) days awaiting your instructions.
If Product is out of warranty, you will be contacted for billing information. Charges are based on a minimum fee, plus parts and shipping. Should the repair costs exceed Rs. 10000.00, you will be notified for prior approval before repairs are complete. Average cost of repair is Rs. 7500.00. For non-warranty or out-of-warranty repairs, AMI India will accept: company purchase orders with cheque or demand draft.
Please allow at least ten (10) days before inquiring about the status of your product. Upon receipt, please inspect and test your products. There is a thirty (30) day warranty on all repairs.
For additional information or question regarding our policies and procedures please call toll freeIND 1800-200-8001
Software Limited Warranty
AMI India grants a limited warranty only to the original licensee that the SOFTWARE will perform substantially in accordance with the accompanying written documentation prepared by AMI India for a period of 30 days from the date of receipt by the original licensee unless otherwise documented in a superseding legal contract with the customer or warranty card accompanying the product.
AMI India's entire liability and the original licensee's exclusive remedy for breach of the limited warranty above shall be at AMI India's option, either: (a) return of the price paid by the licensee solely for the SOFTWARE, or (b) repair or replacement of the SOFTWARE, which does not meet AMI India's limited warranty and which is returned to AMI India and determined by AMI India not to be in compliance. The limited warranty is void if failure of the SOFTWARE has resulted from accident, abuse, negligence, misapplication, or failure to use the SOFTWARE in accordance with the AMI India DOCUMENTATION. Any replacement SOFTWARE WILL BE WARRANTED TO THE ORIGINAL LICENSEE FOR THE REMAINDER OF THE ORIGINAL WARRANTY PERIOD, OR 30 DAYS, WHICHEVER IS LONGER. This limited warranty gives you specific legal rights. You may have others which vary from state to state. Some states allow limitations of duration of an implied warranty, so the above limitations may not apply to you.
In no event shall AMI India or its suppliers be liable for any special, indirect, consequential, exemplary, or incidental damages whatsoever, Including, without limitation, damage for loss of business profits, business interruption, loss of business information, loss of goodwill, or other pecuniary loss) whether based in contract, tort, negligence, strict liability, or otherwise, arising out of the use or inability to use the SOFTWARE, even if AMI India has been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential and incidental damages, the above limitations may not apply to you. OTHER THAN AS SPECIFIED IN THIS LIMITED WARRANTY ABOVE, THERE AR NO WARRANTIES, EXPRESSED OR IMPLIED, WHETHER OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE.