"Enjoy the power of real-time voice of your customers in your hands"
Businesses that are disconnected from their customers suffer financially from bad reviews and are often unaware of customer sentiment until it's too late. Our Feedback Management System provides a simple, affordable and an effective feedback application for organizations to spread the brand value, increase operational efficiencies and increase customer engagement.
Reports state, "Happy customer who get their issue resolved, tell 4 to 6 people about their experience" With AMI FMS, Customer Experience Measurement is no longer a case of ticking boxes and fulfilling statutory requirements. AMI-FMS survey management and feedback solutions through mobiles / tablets helps you to engage your customers, employees and partners to increase loyalty, facilitate innovation and influence your critical business decisions.
- Real Time Voice of the Customer
- Increase in ROI
- Customer Experience Management
- Grievances Management System
- Integrated Helpdesk
- IOS / Android Application